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The National Quality Standard Award (White Flag)

The NQS Award

The National Quality Standard Award (previously known as the White Flag Award) is a national quality standard for leisure and fitness facilities that have been operating for more than 6 months. The award looks at safety, hygiene, customer engagement and human resources. It is based on the international Blue Flag award scheme and emphasis’s continuous improvement and high standards across 250 criteria. The National Quality Standard is run by Ireland Active. The White Flag National Standard is a Leisure Centre & Hotel Leisure award encompassing safety, hygiene, maintenance & environment and customer care.

Criteria for awarding a White Flag

Facilities that can apply for the award must meet certain criteria in relation to:

  • Facility exterior and grounds
  • Facility interior
  • Pools
  • Operations
  • Environmental management
  • Education and information
  • Water quality and treatment.

The standards of the facilities in the areas of safety, hygiene, maintenance, environment and customer service are examined.For more Information on the white Flag please click here